“Whoever the victim, and whatever the crime, we will always put them first and give the best possible support, care and advice”

We are a confidential and free victim referral service.

We put victims of crime at the heart of our service ensuring they are given help and support to cope and recover from the difficult experience they have faced.

We understand the different needs required by people using the service. Some may have suffered deep psychological or emotional trauma; some may be vulnerable or suffer from a particular disability; people from particular ethnic groups may need culturally sympathetic support; people of different ages will have different needs to each other; some cases are more complex than others.

Whoever the victim, and whatever the crime, we will always put them first and give the best possible support, care and advice.

Contact us by visiting the contact us page

To find out about your rights and entitlements as a victim of crime you can look at the Victims Code of Practice leaflet published by the Ministry of Justice.



Have you experienced Sexual Violence?


If you have been the victim of Sexual Violence or Rape, we can provide support from one of our Independent Sexual Violence Advisors.

Click HERE to find out more about the support they can provide, free, confidentially and independently.

Latest News

  • 2021 Christmas Opening Hours
    We are working reduced hours over the festive period as per below. You can still contact us using our offline Live Chat service, text message 07984 446858or by emailing us and we will respond to your message at the earliest convenience. If you need to speak to Northumbria Police regarding an incident, report a crime... Read more
  • Police & Crime Commissioners Victims of Crime Survey
    PLEASE NOTE**** This consultation is now closed. The principle contact for this survey is Dean Taylor at the Office of the Police and Crime Commissioner for Northumbria. Should you have any queries or concerns regarding the survey, you can reach Dean on dean.taylor@northumbria-pcc.gov.uk. A message from our Police & Crime Commissioner Victims of Crime Survey... Read more
  • New updated Victims Code of Practice
      The Code of Practice for Victims of Crime (Victims’ Code) focuses on victims' rights and sets out the minimum standards that must be provided to victims of crime by organisations (referred to as service providers) in England and Wales Find the link to the updated Victims Code of Practice HERE

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