Restorative Justice

Restorative justice is a process that opens up communication between victims and offenders in a controlled and safe environment. 

It gives victims a voice and allows them to explain to the offender how they have been impacted by the incident. It is a voluntary process for all parties that holds offenders to account for what they have done and helps them to make amends and provide support after crime.

How Can We Help

Northumbria Victim & Witness Service staff are trained as restorative justice facilitators. They can set up a risk-assessed face to face meeting between you and the offender, at which the facilitator is present to mediate and direct the session.

Alternatively, another method of restorative justice is to receive a letter from the offender, in which they apologise or explain their behaviours to you. Whatever option you choose, your Victim & Witness Support Officer will ensure you have support in place at each stage of the restorative justice process. 

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Benefits of Restorative Justice

  • Allows a victim to tell their story, be heard and understood.
  • Reduces a victim’s level of fear by personalising the offender.
  • Largely reduces a victims’ post-traumatic stress symptoms.
  • Brings the victim a sense of closure.
  • Enables a victim to ask questions and get answers.
  • Empowers a victim to help make a difference to an offender’s behaviour.
  • Restorative Justice requires an offender who is remorseful for their actions.
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Case Studies

Here is our case studies section, where we share stories of those who have been victims of a crime and who required support from Northumbria Victim & Witness Service.

Mo's Story:

Mo had been trying to help a man who had collapsed in the street. But it became apparent that the man was under the influence of alcohol and he soon became violent and abusive.

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