“Whoever the victim, and whatever the crime, we will always put them first and give the best possible support, care and advice”

Volunteer Roles

 Take a look at our opportunities below and if you have any questions please check our FAQ section further down the page.

Volunteering will give you an opportunity to:

Ensure victims get the highest level of service on their journey through the criminal justice system

Build your confidence

Develop new and existing skills

Work with a broad cross section of society

Get training in domestic violence, safeguarding, equality & diversity and many other areas

Meet new people

Work with other professionals and agencies

Be part of the victims cope and recovery plan

Victims First Volunteer Advocate

Victims Volunteer Advocate

As a volunteer you will:

Provide support via telephone and have face to face engagement with victims of crime – in their own home or in an agreed location.

Be a listening ear and provide emotional support and care, based on the individual needs of victims.

Liaise with our Support Officers to ensure the right support services are in place and provide updates regarding information shared, support provided and outcomes achieved.

Provide support that may range from a one-off contact to support through the whole criminal justice system and beyond.

Develop your knowledge of local and national services, utilising and contributing new organisations to our directory of services where appropriate.

Carry out your role with a non-judgemental attitude, upholding our Equality, Diversity and Inclusion policy.

Interested? Apply here. Please state in the skills and experience question box which role it is you are applying for.


How much time do I need to contribute?
We ask our Volunteer Advocates to contribute a minimum of 4 hours per week for at least 6-12 months after training due to the nature of our work.

Do I need to volunteer on specific days or can volunteering be flexible around my lifestyle/commitments?
You can fit your volunteer hours in during your week in a way that works for you as long as you manage the victim’s expectations.

Do you reimburse travel expenses?
We reimburse out of pocket expenses but this does not include the costs you may incur to attend an interview.

I don’t have any experience supporting victims or knowledge of this area, can I still apply?
Yes, we provide full training to all Volunteer Advocates.

If as a Volunteer Advocate, what happens if I can’t attend the core training?
All volunteers must attend and complete the core training before they can actively volunteer,   we can offer catch up sessions in exceptional circumstances.

Do I need a DBS check?
Yes, you will require these checks to volunteer for us.

Will I meet victims face to face?
Yes, Volunteer Advocates will provide support face to face and via phone calls.

Am I required to come into the office?
You will be required to come to our office for your interview, training, supervisions and volunteer events. Most of your work will be at home or in your local community.

Was your query answered by our FAQ section? If not contact our Volunteer Supervisor, Danni Wylde via email danielle.wylde.5457@northumbria.pnn.police.uk