“Whoever the victim, and whatever the crime, we will always put them first and give the best possible support, care and advice”

Volunteer Training and Support

Compulsory Training

  •  Core Training
  • Domestic Violence
  • Safeguarding
  • Lone Working

Additional Training

Volunteers will receive additional training, when involved in supporting:

  • Sexual Violence
  • Domestic Violence
  • Children and Young People
  • Hate Crime

Additional training around specific crime types, services available to victims and individual needs that victims may have or need support around such as drug and alcohol dependence or mental health will also be available through the year.


Our Volunteer Co-ordinator acts as a single point of contact for our volunteer’s support needs. Volunteers will receive regular one-to-one supervisions to discuss their caseloads and receive guidance and advice.

Volunteer welfare is important to us and volunteers are free to request more frequent supervisions or informal support as and when they feel they are needed.

Volunteer Open Evenings are a chance for volunteers to meet their fellow team members and to seek guidance  or ask questions in areas on which they are unsure, we often have a guest speaker form one of our partner agencies so that volunteers are able to learn new skills.

Volunteers are also encouraged to help out at community events to build their relationships with our staff members.